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Element 3D

What are the copyright terms for content used in Tutorials?

You can use the content produced by Davinciz freely, but some of the images and 3D models used in tutorials are copyrighted. Please check each tutorial for more details.

What is the resolution tutorials are recorded at?

All of our tutorials are recorded at HD (1920×1080) resolution.

General

What is a 3D Pack?

A 3D Pack is a collection of 3D models carefully tailored for Element 3D and other 3D applications e.g. 3DS Max, Maya, Blender and Cinema 4D.

Do the 3D Packs from Davinciz come with texture maps?

Yes. All of the 3D Packs from Davinciz come with 4K texture maps.

Are the products from Davinciz compatible with programs other than After Effects?

Yes, some of the products are compatible with multiple applications e.g. 3DS Max, Maya, Blender and Cinema 4D. For compatibility details, please refer to individual product details page.

Product Download

How soon I can download the product I have purchased?

Immediately! You can download your product immediately after you have made a successful purchase.

How the product is delivered?

Our products are delivered as a single or multiple zip files, depending on the size, which you can download under My Account section of the website after a successful purchase.

From where I can download the products I have purchased?

When you purchase a product, it appears under My Account section for download.

How many times I can use my download link for the products I have purchased?

You can use a download link 5 times.

Is there any expiry on a product download link?

Yes. Product download link expires in 10 days.

I have used my product download link 5 times and not able to download the product.

In case you have used the download link 5 times and still not able to download the product, please feel free to open a support ticket, we will be happy to assist.

My download link has expired and I have not yet downloaded the product.

If your download link has expired and you have not yet downloaded the product, please feel free to open a support ticket, we will be happy to assist.

I am facing a problem with extracting the downloaded product.

Please use WinRAR or WinZip to extract the product if you are a windows user or if you are Mac OSX user, please use “The Unarchiver” or WinZip for mac.

In case of any question, please feel free to contact us or open a support ticket in our helpdesk.